Last updated: September 21, 2026

Suraj Informatics Private Limited (“Suraj Informatics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of visitors to our website, surajinformatics.com (the “Site”), and users of our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, and describes your rights regarding that information, including under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Who We Are

Suraj Informatics Private Limited is an industrial automation and IT infrastructure company providing solutions including gate automation, yard and warehouse management, unmanned weighbridge systems, port and terminal automation, video surveillance, access control, and related industrial and enterprise technologies.

2. Information We Collect

We may collect the following categories of information:

  • Information you provide directly: name, email address, phone number, company name, job title, and any details you submit through our contact forms, quote requests, newsletter sign-up, or when you purchase products through our website.
  • Automatically collected information: IP address, browser type, device information, pages visited, time spent on pages, referring URLs, and general location data, collected through cookies, web beacons, and similar technologies, and through analytics tools such as Google Analytics.
  • Cookie consent data: when you interact with our cookie consent banner, we record your consent choices (which categories of cookies you accepted or rejected) along with a timestamp, so we can demonstrate compliance with applicable data protection laws.
  • Transactional information: if you purchase a product through our online store, we (or our payment processor) collect billing and shipping details and order information necessary to fulfil your order.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information about our products and services
  • Process and fulfil orders placed through our website
  • Send you marketing communications, where you have consented to receive them (you may opt out at any time)
  • Improve our website, products, and services through analytics
  • Maintain records of consent for cookies and marketing communications, as required by law
  • Comply with our legal obligations and protect our legal rights

4. Cookies

Our Site uses cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and, where applicable, support marketing efforts. When you first visit our Site, you will be shown a cookie consent banner that allows you to accept or manage your cookie preferences. Your choice is recorded and stored so that we can maintain a record of your consent as required under GDPR and CCPA. You can change your cookie preferences at any time using the cookie settings link available on our Site, or by adjusting your browser settings.

Categories of cookies used on this Site may include: strictly necessary cookies (required for the Site to function), analytical/performance cookies, functional cookies, and, where applicable, advertising/targeting cookies.

5. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process your personal data on the following legal bases: your consent (for example, for marketing communications or non-essential cookies), the necessity of processing to perform a contract with you (for example, fulfilling an order), our legitimate business interests (for example, improving our Site and services), and compliance with our legal obligations.

6. Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; request a copy of your data in a portable format; and withdraw consent at any time where processing is based on consent. California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale or sharing of personal information (Suraj Informatics does not sell personal information).

To exercise any of these rights, please contact us using the details in Section 10 below.

7. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with trusted third-party service providers who help us operate our Site and business, such as web hosting providers, email service providers, analytics providers (e.g., Google Analytics), payment processors, and customer relationship management tools, solely for the purposes described in this policy. These providers are required to protect your data and use it only for the purposes we specify.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Cookie consent records are retained for as long as necessary to demonstrate compliance with applicable law.

9. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Suraj Informatics Private Limited
Email: sales@surajinformatics.com
Website: www.surajinformatics.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.