Track and Trace System: How It Works and Why It Matters
A track and trace system follows each product, batch or pallet through the supply chain, from production to warehouse to customer. It helps companies meet regulations, stop counterfeits, run fast recalls and give customers accurate delivery updates. This guide explains how track and trace works, the technology involved and where it is used.
Key takeaways
- Track and trace gives each item or batch a unique identity, usually a barcode or RFID tag.
- Every scan along the supply chain is recorded, building a full history.
- Pharma, food, FMCG, automotive and logistics rely on it for compliance and recalls.
How a track and trace system works

- Serialise. Each product, case or pallet gets a unique barcode, QR code or RFID tag.
- Aggregate. Items are linked to cases and cases to pallets.
- Scan. Codes are scanned at production, warehouse, dispatch and delivery.
- Record. Each event is stored with time, place and user.
- Report. Users can trace any item backwards or forwards in seconds.
Technology behind track and trace
| Technology | Role |
|---|---|
| Barcodes and QR codes | Low-cost unique IDs printed on products and labels |
| RFID tags | Read many items at once, without line of sight |
| Printers and labellers | Print serial numbers and labels on the line |
| Scanners and mobile computers | Capture events in warehouses and during delivery |
| Track and trace software | Stores history, links to ERP and produces reports |
Benefits of track and trace
- Regulatory compliance for serialised products.
- Faster, targeted recalls of only the affected batches.
- Counterfeit protection through unique, verifiable codes.
- Accurate inventory across sites and partners.
- Better customer service with real-time delivery status.
For warehouse tracking, see warehouse management software and RFID asset tracking.
Track and trace from Suraj Informatics
Suraj Informatics is a track and trace system provider in India, supplying barcode and RFID hardware, printers, mobile computers and software for manufacturers and logistics companies.
Track and trace systems: common questions
What is a track and trace system?
A system that gives products unique IDs and records every scan, so their movement can be followed through the supply chain.
Barcode or RFID for track and trace?
Barcodes are cheaper and widely used; RFID reads many items at once without line of sight. Many systems use both.
Which industries need track and trace?
Pharmaceuticals, food, FMCG, automotive and logistics use it most, often for compliance and recalls.
Talk to our track and trace team
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