Enterprise Mobility Services for Remote and Hybrid Teams
Work no longer happens only at a desk. Staff join from home, from client sites and from the road, often on more than one device. Enterprise mobility services give these teams safe access to the systems they need. This guide explains which services remote and hybrid teams need and how to choose them.
Key takeaways
- Remote and hybrid work depend on safe access from many places.
- Decide which devices staff may use: company-owned, personal or shared.
- Keep personal and work data apart on the same device.
- Start with the services that remove the biggest daily friction.
How work moved beyond the office desk
Early business mobile devices were issued by employers and handled mostly email and contacts. Today staff expect to open business apps on a phone or tablet from anywhere. That flexibility helps satisfaction and can improve productivity, but only if access is simple and safe.
Services a remote team needs
A remote or hybrid team usually needs several services working together.
- Device management to set up, update and secure each device.
- Mobile apps for the tasks staff do away from the office.
- Secure access to business systems and files.
- Support when a device or app fails.
- Consulting to match tools to how people really work.
Company-owned, personal or shared devices
Company-owned devices give you more control. Personal devices cost less and suit some roles, but need clear rules. Shared devices suit shift work. Many firms use a mix. Our article on the benefits of mobility solutions shows how each choice affects cost and effort.
Keeping personal and work data apart
When one phone holds family photos and company records, the two must not mix. Work apps and data should sit in their own protected space, with the ability to remove only the work side when someone leaves. Staff should know what the company can and cannot see on a personal phone.
Planning remote-work mobility with Suraj Informatics
Suraj Informatics provides enterprise mobility services that cover consulting, device management, app engineering and support. Tell us how your teams work and we will suggest where to start.
Mobility for remote and hybrid work: questions
What are enterprise mobility services?
Services that let staff use phones, tablets and handhelds to reach business systems securely.
Is a personal phone allowed for work?
It can be, if rules are clear and work data is kept in a separate protected space.
Do hybrid teams need different tools?
They need the same services, but with simple access from both office and remote locations.
Where should I start?
With the task that causes the most delay or paperwork for staff away from their desks.
Talk to our mobility team
Tell us how your remote and hybrid teams work, and we will suggest the right services.
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